Answers For Every Visitor
24/7 chat on your website maximizes your opportunities to engage with your web visitors, produce more leads, and increases client satisfaction.
Common Questions
What kind of homebuilder do you help?
If you drive traffic to your website or social media accounts to sell homes, we can help you engage, increase trust, and build rapport with homebuyers at any stage of the homebuying journey.
We help any type of home builder; small, medium, or large, custom or spec, single or multi-family, we have a package that’s right for you.
Who don't you help?
If you do not have anyone visiting your website or socials, we might not be a good fit. BuilderChat does not increase traffic, we engage with your visitors to help you get more leads. We act as a bridge between marketing and sales, and help you serve existing clients.
However, even if you are early in launching your marketing efforts, it could be a great idea to add our service early on to ensure you achieve the best results. Feel free to reach out with questions.
Do you offer free trials?
We are currently offering free 30-day trials for new Spec Package clients to prove our value.
Simply visit our Signup Page for more info.
How fast can you be live on our website or page?
For our Spec package, we can be live in 2-3 business days from signup, for Semi-Custom we will be around 7-10 business days. Both depending on current workload.
For our Custom (enterprise) package, timelines may vary based on the level of custom development and integration required.
Do you offer guarantees?
For our Spec package we offer a free 30-day trial to prove our value. This package does not include a guarantee, but you can sign up month-to-month and cancel any time.
With our Semi-Custom & Custom packages you qualify for our ‘Performance Alignment Guarantee’. Get in touch to learn more about how this works.
What makes your approach unique?
BuilderChat’s co-founders have spent almost 40 years combined in the new home industry, and both of them spent years selling directly to homebuyers and homeowners.
This makes our products and services niche-focused to meet your clients where they are at – no matter what stage in their buying journey.
BuilderChat is designed to fit into your existing tech stack and processes, ensuring seamless deployment without additional work, needing to learn new tech and tools, or hiring and training new employees.
And, we’re constantly improving, using real-time data to optimize and give you the best ROI.
Custom Development
- Warranty Ticket Support Agents
- Service Ticket support agents
- Employee Training Assistants
- Custom enquiry email routing
Custom Integrations
- Data Analytics Tools
- Social Media Management
- HR and Recruitment Tools
- Custom Proprietary API’s
Robust Client Support
- >24-hour response times
- Installation support & guides
- Updates within 2-4 days
- Performance monitoring
