The BuilderChat Story: Unfncking Web Chat for Homebuilders With Human-Powered AI Assistants
BuilderChat was founded in 2020 by new home sales and marketing pros in response to the COVID-19 pandemic. Facing lockdowns, inability to meet with clients, and a drought of leads, James knew something had to give. And it had to give now. That’s when James and his team began incorporating live chats into their online lead generation strategy.
This implementation of next-level support and engagement for website visitors changed the game and positioned James and the builder he was working with miles ahead of the competition. But working with employees was expensive, and foreign workers created a whole new set of problems; language barriers, training issues, reliability… James used to joke around and say “soon AI will be able to handle all of this for us”.
Flash forward 3 years and BuilderChat’s digital assistants began coming to life. But there was a lot of work to do, and AI was still in it’s infancy. Through tons of trial and error, training and programming, BuilderChat positioned themselves as the first fully conversational AI chat solution for builders. More than just another “chat bot”, BuilderChat’s digital assistants are changing the game for homebuilders and their clients.
Digital assistants eliminate the need to train in-house employees, remove problems and communication issues related to overseas workers, and drastically reducing costs while increasing performance. Adding multi-lingual support and a high-level of accuracy, BuilderChat has brought online customer engagement for homebuilders into the year 2025.
We empower homebuilders with unparalleled digital chat services, enhancing web traffic control, lead generation, and home sales. We prioritize quality and value, ensuring a strong ROI on your marketing efforts. And, we help you increase client satisfaction for existing homeowners.

James Matte
CEO

Jon Matte
CTO
We're builders at heart. Technology has given us a way to influence positive change in the building industry by increasing efficiency, reducing costs, and improving the buying and owning experience for homeowners. Join us in shaping the future!"
James Matte – Co-Founder | CEO at BuilderChat

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